Research articles

Filter by: All OutputsIEC materialsOpinionPolicy briefsResearch articlesResearch Briefs

    • How do patient feedback systems work in low-income and middle-income countries? Insights from a realist evaluation in Bangladesh

      Well-functioning patient feedback systems can contribute to improved quality of healthcare and systems accountability. We used realist evaluation to examine patient feedback systems at health facilities in Bangladesh, informed by theories of citizenship and principal–agent relationships.

      PDF Version