With the title “Designing Interventions to Improve Patient Feedback Systems at Upazila Health Complexes in Bangladesh” an workshop and dissemination session was held at BMA Bhaban on 20th June, 2018.
The program was chaired by Muhammad Ruhul Quddus, Director General of Health Economics Unit (HEU) of Ministry of Health & Family Welfare (MOHFW). We were also honored to have Md. Ashadul Islam, Director General of BKKB and Former DG of HEU as our Chief Guest and Ashrafunnessa, Director of IEM as our Special Guest.
High officials from MIS – DGHS and MIS – DGFP, HEU, PMMU, GNSPU and Daudkandi UHC also were lively present in the program.
Following presentations on Research Findings of Current Feedback Systems at Upazila Level and SMS Complaints at National Level, the participant joined a plenary session to discuss components of an ideal intervention that can address current gaps and challenges of present feedback systems at Upazila level.
An Executive summary, Protocol of RESPOND research project, Submitted article of Phase-1 findings were shared with the audience in the program.